Goal 2: Inform, prepare, and engage residents and businesses

Miami Forever Climate Ready Goal 2

Preparing for the increasing shocks and stresses of climate change begins with our residents, businesses, and City staff. City of Miami is home to roughly 471,000 people representing a wide variety of cultures and expectations on civic engagement. Enhancing our community’s climate resilience and disaster preparedness will take investments in our social infrastructure, in addition to physical infrastructure. Through community feedback we learned that we must amplify and enhance efforts to educate residents and businesses of climate hazards and incorporate existing community social networks and leaders into emergency response. Beyond emergencies, we seek to create channels and mechanisms to utilize community feedback and integrate their priorities and knowledge into all stages of programming and development. City communications need to meet residents where they are and ensure messages are accessible by interacting in residents’ native languages and using plain language. Lastly, to meet all the goals outlined in this strategy, we will need to train City staff, develop and utilize tools to support resilience focused work, and continue to strengthen interdepartmental coordination and interagency collaboration.

OBJECTIVES

  • Objective 2.1: Prepare and empower residents and businesses to anticipate and respond to social, economic, and environmental disruptions.
  • Objective 2.2: Create avenues to capture and integrate community feedback into all stages of programming.
  • Objective 2.3: Improve internal capacity, coordination, and communications.
Plan icon
 
PLAN

development of a document or gathering of information intended to inform future initiatives

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POLICY

update or addition to a City policy or standard

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PROGRAM

creation or refinement of an on-going initiative that typically serves external stakeholders

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PROJECT

a one-time initiative to develop a specific deliverable

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PROTOCOL

revision or addition to the standard operating procedure, practices, or operations of a City department

Type

Action

Lead(s)

Partners

Plan

Improve storm and extreme weather preparedness outreach by covering a more comprehensive list of topics in outreach, targeting vulnerable populations using a multi-media (including possible electronic message boards in key locations, mobile texts, flyers) approach, and leveraging partnerships to increase constituents reached.

DEM

CBOs, NET, ORS, Parks

Program

Inform City staff, using in-person and online webinars, how climate change affects Miami and impacts their work. Train City staff how to discuss climate change threats with the public and media.

ORS

HR

Provide information to low income renters and property owners about no and low cost measures to reduce utility costs, through energy and water conservation and efficiency, and protect their homes from wind, flood, and electrical disruptions and, where applicable, how to access low cost financing.

ORS

CBOs, Comms, FPL, HCD, MDC, NET

Create a campaign to inform and encourage proper selection, planting and maintenance of trees, with an emphasis on tree maintenance during hurricane season.

Planning

Code, ORS, Comms, DEM, NET, RPW, Parks

Enhance existing educational anti-litter andcleanup programs and implementdata-based policies from city-wide plastic pollution survey recommendations to reduce impacts of litter and plastic pollution.

ORS

Comms, Parks, SW

Continue to provide CERT trainings and recertification courses on a periodic basis throughout distinct geographical areas of the City. Strengthen the CERT program by developing methods for CERT members to communicate with each other and the City, helping members organize teams both pre- and post-disaster, and update curriculum to include climate change hazard and risk information.

DEM

NET, ORS, Parks

Collaborate with the United Way to include opportunities and trainings for residents related to disaster preparedness along with climate hazard and risk information via the United Way Volunteer Portal.

DEM

Comms, NET, ORS

 

Project

Conduct a Citywide communications and gap analysis to better understand key messengers, effective communication channels, and language needs in each City neighborhood for more effective and efficient messaging. Combine and build on existing connections generated via Climate Ready andSWMPworkshops as well as existing NET relationships.

Comms

NET, OCI, ORS

Identify and assess City-owned sites to potentially serve as neighborhood resilience hubs, sites that will serve as central points of information, resource distribution (PODs),and refuge for City constituents before and after a disaster event,but also provide our constituents with year-round programming and social services. Begin storm hardening and installation of basic enhancements where funding is available.

ORS

DEM, OCI, Parks

Protocol

Brief elected officials on climate change impacts, Climate Ready strategy, and public talking points. Provide quarterly updates on the progress of this strategy to commissioners.

ORS

 

Participate in industry and university studies,and engage with professional organizations (e.g., USDN, ASCE, APWA, APA, ASAP) and eventsto identify BMP to reduce flood risk,improve stormwater quality for the City,and to promote national exposure for City's BMP.

Planning, OCI, ORS, RPW

 

Ensure residents have easy access to accurate and up-to-date information on the City's resilience actions by maintaining the Miami Forever Climate Ready subsite and growing the audience for the twice monthly Resilience Update newsletter.

ORS

Comms, NET, OCI, RPW

Develop unified, plain language talking points about Miami's vulnerabilities to climate change and the City'sMFCRstrategy in multiple languages (Spanish, English, and Creole). Integrate climate change and resilience messaging across departments and initiatives.

ORS

Comms

Create a protocol for sharing information related to severe weather events such as King Tides, tropical storms/hurricanes, and extreme heat with the community. Information shared should be multilingual, developed with partner agencies such as the National Weather Service,and coordinated with municipalities that border the City of Miami.

DEM

Comms, NET, ORS

Build public trust in major resilience investments by developing a consistent and transparent communication strategy for Miami Forever Bond and Stormwater Master Plan updates and engagement opportunities. Use this protocol to inform communications for other capital improvement projects.

OCI

Comms, ORS, RPW

Promote Climate Resilience Committee meetings as a two-way engagement channel for residents to learn about and advocate for resilience initiatives. Host meetings in different neighborhoods throughout the City to give more residents access.

ORS

NET, Parks

 

Type

Action

Lead(s)

Partners

Plan

Engage community to refine programming and physical enhancements desired at resilience hubs. Use gathered feedback to develop design and functionality criteria that will inform future programming, work orders, and RFPs.

ORS

DEM, NET, OCI, Parks

Protocol

Increase use of participatory planning by training City staff on strategies and tactics on collecting community input and analysis.

DoIT

Comms, NET

Build staff capacity by incentivizing city employees to pursue relevant professional certifications (e.g., LEED, Floodplain managers, CPTED, ENV SP, ACCO).

ORS

Building, OCI, Planning, Zoning

Type

Action

Lead(s)

Partners

Project

Complete network of resilience hubs at strategically selected City properties to prepare our communities for climate change impacts and accelerate recovery after disruptions. Continue physical and programming enhancements at all sites.

Parks

DEM, NET, OCI, ORS