HELP: Building Assistance Request

We have compiled a comprehensive set of resources to better assist you. The Building FAQs page provides answers to common questions about our services. The All Things ePlan page provides a guide on our Electronic Plan System, and our ePlan FAQs page can help answer some common questions about the permitting system. If after visiting these pages you still Require Building Assistance, please complete the below form and we will direct your inquiry to the appropriate Building official to answer your questions.

Before You Begin Your Inquiry

Welcome to the Building Department’s Online Customer Assistance Request Form. Please be advised that the inquiry Form on this page is for the Building Department. If you require assistance from the other departments, please visit: Planning DepartmentZoning DepartmentResilience & Public Works DepartmentFire Department.

Form