You Are Here : Home / Solve a Problem

Solve a Problem

Report a Pothole

The City of Miami Public Works Department fixes potholes on paved surfaces.

Do you want to appeal the decision on a Warrant or Waiver? The City grants Warrants and Waivers as a special permit, but you may appeal that decision within 15 days of it being posted on the City's website.

Appeal a Code Enforcement Ticket, a Solid Waste Ticket, or an MPA

Did you get a code enforcement ticket or a solid waste ticket that you think you don’t deserve? Or did you get an MPA valet ticket you want to appeal?

Contact Risk Management, File a Claim (ADA, Worker's Comp, etc.)

Do you have a special request and/or need to file a claim with Risk Management? The Department handles issues such as ADA needs, Worker's Comp, Property & Casualty Claims and more.

Report a Damaged Sidewalk

Have you seen a damaged sidewalk in the City of Miami? The city maintains the sidewalks in order to facilitate pedestrian traffic.

Report an Abandoned or Unsafe Property

Do you need to report a property that is vacant, unsecured, blighted, or abandoned within the City of Miami?

Report an Abandoned Vehicle

Have you seen a car or other vehicle that you believe is abandoned? The City of Miami removes abandoned vehicles in order to ensure safety and maintain our beautiful neighborhoods.

Request a Sign Language Interpreter

Are you in need of a sign language interpreter or auxiliary aid service to participate in a City program, service, or activity? The City of Miami provides appropriate aids and services leading to effective communication for qualified individuals with a disability.

Report an Illegal Residential Use or Unit

If you feel that a property is utilizing or renting a residential space not permitted for this use, the City of Miami monitors home usage to maintain neighborhood aesthetics, protect property values, and ensure safety.

Report Illegal Storage of a Recreational Vehicle or Boat

Do you feel there is an illegal storage of a recreational vehicle or boat? The City of Miami monitors proper storage of these vehicles to maintain neighborhood aesthetics.

File a Claim with the City of Miami

Were you involved in an accident or incidents involving (a) injury or property damage to a third party or (b) a City vehicle? This will walk you through the process of filing a claim with the city.

Report Flooding

Do you want to report flooding in the street, sewer/storm drain, or otherwise, and need some help (likely from a recent storm)? The City will respond to these issues as quickly as possible.

Respond to a Building Violation

Did you receive a violation in regards to building (work without permit) and/or an unsafe structure? The City monitors all construction work and building maintenance to ensure the safety of structures.

Respond to an Unsafe Structure Violation

If you receive an Unsafe Structure notice, you need to respond within the specified timeline to avoid a hearing.

Report Work Without Permit

Have you seen construction work taking place that you believe to be unpermitted? The City of Miami monitors all construction to ensure safety and maintain the quality of life for every neighborhood.

Register for an Unsafe Structure Hearing

If you would like to speak at an unsafe structure hearing, you must register (online) beforehand.

Release of Lien Request (RLN) for Cityview Citations Only

Is your case complied and you have paid all pending fines and will like to request a release of lien?

Join the Community-Police Mediation Program

The City of Miami Community-Police Mediation Program (CPMP) is accepting applications for new mediators. The program aims to improve relationships and build understanding between the community and the City of Miami Police Department (MPD). We provide community members and police officers the unique opportunity to have a face-to-face conversation to address conflicts.